Arcotel Onyx Hamburg, Hamburg - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Reeperbahn 1A, Hamburg, Germany, 20359

Perfect

8.5

8.6

/10

3.9

4.4

“The hotel is perfectly situated near the vibrant Reeperbahn area.”view full review

Location

The ARCOTEL Onyx Hamburg is located on the famous Reeperbahn in the St Pauli district. This central position allows easy access to attractions such as the Operettenhaus and Millerntor Stadium. Public transport, including the U-Bahn station St Pauli, is just 100 meters from the hotel.

Rooms

The hotel offers 215 rooms, including Comfort, Superior, and themed options like the Musical Room and Nautical Room. Each room features soundproof windows and high-quality JOKA mattresses. The apartments come with separate living and sleeping areas and can accommodate larger groups or families.

Sustainability

ARCOTEL Onyx Hamburg is certified with the Green Key, demonstrating its commitment to environmental sustainability. The hotel implements energy-efficient systems, uses sustainable materials, and emphasizes responsible tourism. Guests can also enjoy numerous initiatives promoting sustainability during their stay.

Dining

The ONE A Lounge & Bar offers a selection of Hanseatic beers, cocktails, and light bites. Breakfast options include regional specialties and homemade ARCOTEL jams available through the breakfast buffet. Guests can also enjoy quick breakfast alternatives for those on the go.

Business Amenities

The hotel includes business apartments with dedicated workspace and meeting equipment for professional gatherings. The boardroom can accommodate up to 14 people, providing multimedia support for meetings. Additional facilities and services support seamless business interactions.

Highlights

Location: on the Reeperbahn in Hamburg St Pauli

Rooms: 215 Stylish rooms and suites

Dining: ONE A Lounge & Bar

Sustainability: Green Key certification

Business: exclusive boardroom

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Comfort Double or Twin Room

2 persons

25 m²

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

34 m²

1 King-size bed and 1 Sofa bed

Coffee machine

Heating

room details

Superior Double or Twin Room

2 persons

28 m²

1 King-size bed

Shower

Heating

room details

Suite

2 persons

54 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Hamburg 1.6 km

Airports

Hamburg (HAM) 11.2 km

Hamburg Finkenwerder (XFW) 20.5 km

Train

Train Station Dammtor 1.9 km

Hamburg Dammtor station 1.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Cozy

“I stayed in a large room with my friends, which was surprisingly spacious for three of us. The spare sofa bed was comfortable to sleep on, and I appreciated the tea and coffee-making facilities with delicious coffee pods. The design, including a unique window seat, made it feel cute and cozy.” view full review

Fantastic Breakfast

“The breakfast served in the adjacent building was truly excellent. There was a large variety of high-quality options, and the coffee was particularly good. Having extended breakfast hours on weekends was a thoughtful touch for late risers like me.” view full review

Well-Designed Layout

“I loved that the toilet was separate from the shower area, which offered extra privacy. The layout was functional and convenient, though I would have preferred a sink in the same area to wash my hands immediately after using the toilet.” view full review

Fun Bar Experience

“Although I did not get to use the bar, I could sense a great vibe. The whole ambiance was enjoyable, and it was clear that the bartenders provided personalized service, as I heard positive feedback from other guests about their experience there.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shoe shine service
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Video games

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Reeperbahn 1A, Hamburg, Germany, 20359

Map view

Reeperbahn 1A, Hamburg, Germany, 20359

City landmarks

Landmark

Miniatur Wunderland

1.8 km

Train Station

Reeperbahn

690 m

Event hall

Elbphilharmonie Hamburg

2.2 km

Landmark

Alter Elbtunnel

620 m

Museum

Hamburger Kunsthalle

2.4 km

Church

St. Michael's Church

850 m

Museum

U-Bootmuseum

1.2 km

Museum

Internationales Maritimes Museum Hamburg

2.2 km

Church

St. Pauli Kirche

830 m

Theatre

Port of Hamburg

830 m

Museum

Museum of Art and Crafts Hamburg

2.7 km

Landmark

Speicherstadt and Chilehaus with Kontorhaus District

2.2 km

Public Building

city hall of Altona

2.2 km

Stadium

Millerntor Stadium

700 m

Museum

Museum of Hamburg History

730 m

Museum

Altonaer Museum

2.3 km

Church

St. Peter's Church

2.2 km

Park

Planten un Blomen

1.6 km

Museum

Erotic Art Museum

630 m

Landmark

Rickmer Rickmers

890 m

Landmark

St. Pauli Landing Stages

600 m

Landmark

Jewish cemetery in Hamburg-Altona

1.2 km

Church

St. Catherine's Church

1.8 km

Square

Jungfernstieg

1.8 km

Mall

Town Hall

1.8 km

Landmark

St Nikolai Memorial

1.6 km

Event hall

Gruenspan

1.0 km

Nearby

Spielbudenplatz 31

Davidwache

360 m

Museum

Panoptikum

290 m

Square

Spielbudenplatz

420 m

Restaurants

Tex's Bar-B-Q

230 m

Millerntorplatz 1

Maredo

150 m

Millerntorplatz 1

Fried Club by Bidges & Sons

330 m

Reeperbahn 7

Hanmi

300 m

Kleine Seilerstr. 1

Sausalitos

380 m

Reeperbahn 19-21

Zwick

220 m

Mittelweg 121B ihr verwechselt Zwick Pöseldorf mit Zwick St. Pauli

Man Wah

370 m

Spielbudenplatz 18

Steak & Fish House

400 m

Reeperbahn 42

Hard Rock Cafe

600 m

5 Bei den St. Pauli-Landungsbrücken

Ristorante da Benito Repoli

460 m

Detlev-Bremer-Str. 49

Reviews and Ratings

Feedback from previous guests about their experience.

Jesse

United States, March 2025

5.0/10

I had a pleasant stay overall at Arcotel Onyx Hamburg. The location is fantastic for nightlife, especially being so close to the Reeperbahn, which is a huge plus for party-goers. However, I did have some issues with room cleanliness and staff responsiveness regarding my concerns, which impacted my experience. The stylish decor and comfortable beds certainly added to the appeal. 🌟

Rooms

7.0

My room was modern and spacious, but I experienced some cleanliness issues during my stay, which was disappointing.

Service

6.0

The reception staff were friendly and helped with check-in, but I did find their responsiveness to certain issues lacking.

Location

10.0

The hotel is perfectly situated right near the Reeperbahn, making it easy to access nightlife and public transportation options.

Dining

8.0

While breakfast wasn't included, I found the selection quite impressive, with plenty of options available.

Facilities

7.0

The hotel had a range of amenities, but I noted some inefficiencies in room service.

Alan

United States, February 2025

6.2/10

I had a pleasant stay at Arcotel Onyx Hamburg, largely due to its fantastic location near the lively Reeperbahn and excellent breakfast options. However, my experience was marred by a significant issue with the air conditioning and unhelpful night staff, which made the initial night uncomfortable. Thankfully, morning staff were much more professional and resolved my issues, making the rest of my stay enjoyable.

Rooms

6.0

The rooms were spacious and comfortable, but I had trouble with the air conditioning in my first room, which significantly impacted my comfort during the first night.

Service

6.0

While the morning staff were friendly and efficient, the night staff were unhelpful when I faced issues, leading to a frustrating start to my stay.

Location

10.0

The hotel's location is perfect for nightlife and easy access to public transport, allowing me to explore Hamburg conveniently.

Dining

8.0

The breakfast buffet had an impressive selection, catering to various dietary needs, which I thoroughly enjoyed each morning.

Facilities

6.0

Although the hotel offered essential facilities, I found the lack of prompt service for some requests disappointing, especially when timing was crucial.

United States, November 2024

6.8/10

My stay at Arcotel Onyx Hamburg had its highs and lows. The location was fantastic, right by the vibrant Reeperbahn, which made exploring easy. However, I encountered service issues that detracted from the experience, particularly regarding room readiness and staff efficiency. Overall, it was a stylish hotel with a decent breakfast but could benefit from improved customer service.

Rooms

7.0

The rooms were modern and comfortable, but I struggled with the hairdryer situation and air conditioning issues at the start of my stay.

Service

5.0

While some staff were friendly and helpful, I experienced inconsistent service, especially at night when the responsiveness seemed lacking.

Location

9.0

The hotel's proximity to the Reeperbahn and public transport was a major highlight, making it easy to enjoy the city's nightlife.

Dining

8.0

The breakfast had a great variety, though it wasn't included in the rate, which was a slight downside for my budgeting.

Facilities

8.0

The hotel maintained its cleanliness well and had efficient cleaning services, which I appreciated during my stay.

Jeff

United States, October 2024

5.2/10

Overall, my stay at Arcotel Onyx Hamburg had its ups and downs. I faced some challenges with the air conditioning initially, which was quite uncomfortable. However, once I spoke to the friendly morning staff, my experience turned positive. The location was fantastic, with easy access to vibrant nightlife, and the rooms were comfortable and well-insulated from any noise, providing a good atmosphere for relaxation.

Rooms

8.0

I found the room spacious and comfortable with effective climate control. However, the separate duvets were not ideal for me personally as a couple.

Service

6.0

The service was inconsistent; my experience with the night staff was disappointing, but the morning staff was really good and sorted out my concerns efficiently.

Location

10.0

The hotel is perfectly located at the start of the Reeperbahn, providing easy access to bars and clubs, which made exploring Hamburg a breeze.

Dining

9.0

I enjoyed the impressive breakfast selection, with various options that catered to different dietary needs, plus the bar had a perfect vibe for unwinding after a long day.

Facilities

9.0

Facilities like room service and dry cleaning were nice to have, and the cleanliness of the hotel maintained a high standard throughout my stay.